We aim to provide a first class service at all times.

If for any reason you are dissatisfied with the level of service you receive from us you should in the first instance contact the office, then refer to our terms of business. If you are still not satisfied with our service please refer to the complaints procedure as set out in your Policy Documentation (if applicable).

We strongly recommend that you read and agree to our Terms of Business before you take out a Contract of Insurance with us!

To read our Terms of Business Click Here

* Our Terms of Business is published in Portable Document File format (PDF), if you do not already have Adobe Reader installed on your machine, please click here.